Privacy Policy

Effective Date: July 13, 2025

At pickleball-gpt.com ("PickleballGPT", "we", "us", or "our"), we value your privacy. This policy describes what information we collect, how we use it, and your choices.

1. Data Collection

We collect information you provide when you create an account (such as email address and username).

When you sign in with Google, we collect your Google email address, name, and profile picture from Google.

We collect anonymous analytics data (such as browser type, pages visited, and time spent) using cookies or third-party analytics tools.

If you contact us, we may collect your email and the content of your message.

2. Use of Information

To provide and improve website features, including account creation and saving tournaments.

Google user data (email, name, profile picture) is used solely to create and maintain your PickleballGPT account and provide personalized features.

To communicate with you about your account or updates.

To analyze website performance and usage.

3. Google OAuth Integration

When you choose to sign in with Google, we access limited information from your Google account:

Email Address: To create and identify your PickleballGPT account

Display Name: To personalize your experience on our platform

Profile Picture: To display your avatar within the application

PickleballGPT's use and transfer of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.

We do not access, store, or share any other Google account information beyond what is explicitly requested during the OAuth consent process.

4. DillScout AI Assistant (BETA) & Audio Processing

When you use DillScout, our AI-powered tournament discovery assistant (currently in BETA and available on desktop only):

Beta Status: DillScout is in BETA testing. Features and data processing methods may change as we improve the service. Mobile support is not yet available.

Voice Recordings: If you use voice input, your audio is temporarily processed to convert speech to text. Audio recordings are not permanently stored.

Conversation Data: Your chat messages and DillScout's responses are stored to maintain conversation context and improve your experience.

AI Processing: Your queries are processed by our backend AI service to provide tournament recommendations. This data is used solely to generate responses and is not shared with third parties.

Usage Limits: We track message counts to enforce daily usage limits (15 messages per day, 250 characters per message).

Data Retention: Conversation history is retained for your convenience but can be cleared at any time through the interface.

5. Cookies

We use cookies for analytics and functionality. You may disable cookies in your browser, but some features may not work as intended.

6. Data Sharing

We do not sell or share your personal information with third parties except as required by law or to protect our legal rights. Google user data is never shared with third parties and is used exclusively for the purposes described in this policy.

7. User Accounts

Account information is securely stored and used solely for providing you with website features. You may request deletion of your account at any time by contacting hello@pickleball-gpt.com.

8. Data Security

We take reasonable steps to safeguard your information, but cannot guarantee absolute security.

9. Third-Party Links

The Website may link to third-party sites. We are not responsible for their privacy practices or content.

10. Changes

We may update this Privacy Policy periodically. Continued use of the Website after changes constitutes acceptance.

Contact

For privacy concerns, contact us at hello@pickleball-gpt.com.